📦 Shipping Policy (Turkey)

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping (Domestic – Turkey): 3–5 business days.
• Shipping fees are calculated at checkout based on the order weight and destination.
• Free shipping on orders over 1,000₺.

Courier Services

All orders are shipped via Yurtiçi Kargo.

Delays

Delivery delays may occasionally occur during peak seasons (such as holidays, campaigns, or due to weather conditions).

If your order is significantly delayed, we will contact you via email or phone.

Address Accuracy

Please ensure that your shipping address is complete and correct. We are not responsible for undeliverable packages due to incorrect or incomplete addresses.

Order Tracking

Once your package has been shipped, you will receive a tracking number via SMS/email. You can track your delivery status directly on Yurtiçi Kargo’s website.

Contact

For any questions regarding your shipment, please contact us:

📧 amare.janjeva@talensamare.com
📞 +90 531 459 8606

Last updated: September 2, 2025